> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.verycook.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is the satisfied or refunded guarantee?

Verycook offers you a 30-day money-back guarantee (from the date of receipt of your package) to return your products to us if you are not satisfied.  
  
Upon receipt of your package, if for any reason you are not satisfied with the product, simply contact our customer service by phone at +44 20 3627 0937 (local call) or by contact form.  
  
The refund of your order will be made within 24 hours after receipt of the returned package.